The great thing about this place is how convenient the location is - there's a bus stop right nearby 😊. I was pleased with the deluxe queen room I booked because it had everything I needed - fresh towels, internet TV, you name it!

Helpful personnel

Excellent and fantastic location to Hoan Kiem lake. A huge variety of food options within a close distance. - Marvellous breakfast with a huge variety of meals. Rewritten: The personnel at the hotel were very helpful, and the location near Hoan Kiem Lake was excellent and fantastic. There were plenty of food options nearby, and the breakfast offered a marvellous variety of delicious meals.

had well furnished double room with free wifi and wake-up service was available in it. an electric kettle and a fridge where very handy.

Incredible, particularly good location in Hoan Kiem district just next door to good shopping streets, the lake and night market, and the significant monuments. Family atmosphere and family room with free wifi.

This place offers a convenient location, just a short walk from an old imperial citadel.

The location was magnificent and perfect, for example, a famous prison was within a close distance from the hotel. Greatly enjoyed the room with breakfast included, my bed was comfy...

The room was clean and nice. The hotel staff (actually the family) are very kind and friendly. The breakfast is not so much but we can select and have breakfast with good taste. We had a nice stay here. If we will visit Hanoi again, we would select this hotel again. The hotel doesn't look to the main road, so the road sound was less. Around the hotel are many local restraunts and easy to get vietunamese nice food. From the hotel you can easily walk to the old urban distrit or Hanoi station.

If we use the Hot water for bath/shower long, the temperature goes down to be normal water. The discriptions about the room facilities and hotel facilities are mixed and not correct. For ex. there was no "Safety Deposit Box" in the room.

The breakfast here was awesome! They served amazing coffee, yummy fruit, and fresh baguettes. the restaurant was pretty good too. it's in a great spot since it's close to a bus station 🚌.

The location is excellent with places to eat on the doorstep and the main sights of Hanoi within easy walking distance. The owners and their family do everything possible to make your stay comfortable, homely and enjoyable. They are happy to organise anything that you need (trips, taxis, laundry etc) and nothing is too much trouble. The room was very quiet, well furnished, exceptionally clean and very comfortable. It really was a perfect place to stay.

This place has a great location with a shopping street and night market nearby, making it convenient and enjoyable.

Surprisingly spacious and silent room with scenic views, central heating, multi-channel TV, and a mini-fridge-bar. Plenty of options, great food. Great location to the hills of Sapa, in the fairly quiet area.

Beds were too firm.

No-frills basic accommodation, friendly & helpful staff, simple but comfortable rooms, efficient checking-in, welcome drink of your choice (i.e no sickly sweet juice, instead, cold beer).

promises of wifi in every room when actually connection could only be got in the lobby, a little noisy downstairs from street and discussions between staff

Perfect location, quiet and calm room, clean and functional bathroom, spacious room with living area and refrigerator, delicious and complimentary breakfast, friendly and helpful staff.

I liked the location and the breakfast.

The level of English was low, and it made communication difficult. Also, the area was difficult for cab drivers to find.

The family-operated atmosphere was very welcoming

They were very keen to have me buy a particular Halong Bay tour, even after I said I was looking for something different. when they found out that I had bought the Halong tour I requested elsewhere, their mood seemed to change.